Managed AI employee

An AI employee built around your business, managed by a person.

Most businesses do not need another AI tool to set up and maintain. They need an AI employee that already knows their contacts, rules and repeated work. My Own Agent builds and manages that for you, starting with one admin lane.

Your business brain.
Contacts, templates, approval rules and banned actions built in from day one.
One job first.
Starts with the admin task that keeps coming back, not a blank general-purpose agent.
Managed and improved.
A person checks the outputs, tracks results, and tightens the lane each week.

Why AI tools alone do not replace an employee

An AI tool can draft text if you set it up, prompt it carefully, check the output yourself, and fix the mistakes. That is still a lot of your time. The setup, prompt engineering, quality checking and improvement stay with you.

An AI employee is different. The setup is done by someone who has already been through the process. Your contacts, templates, escalation rules and approval gates are built in before work starts. The output is checked and improved weekly. You see what was handled, what is waiting and what needs a decision.

Good first employee tasks

  • Inbox triage and reply drafts
  • Customer follow-up and chaser prep
  • Quote and invoice chasing
  • Supplier update requests
  • Appointment and booking summaries
  • Weekly handled and waiting lists

What makes a managed AI employee different

Built for your work

The AI employee learns your specific contacts, wording, process steps, approval rules and escalation points. Not a generic assistant: your assistant.

Approval before action

Drafts, summaries and chasers are prepared first. External sends, commitments and record changes stay approval-gated until the lane is proven and deliberately opened.

A person running it

Andy sets up, checks, and improves the managed AI employee. Weekly review of what was accepted, changed, held or blocked, then the templates are tightened accordingly.

Not a chatbot. Not a tool. An employee.

A chatbot answers questions from anyone who visits your website. A tool waits for you to prompt it and gives you a raw output to process. An employee handles work according to your rules and gives you a decision-ready output.

My Own Agent sets up the employee side: what they know, what they can do, what they must not do without approval, and who checks their work. The goal is the same work getting done without the repeated setup, context-switching and checking that currently sits with you.

Managed setup includes

  • Business context and contact capture
  • Work templates and tone guides
  • Approval rules and escalation paths
  • Banned actions and safe-send controls
  • Weekly results, edits and blockers review
  • Scope conversation before expanding lanes

How the first managed AI employee lane works

1. Pick the recurring admin task.

One repeated job that currently lands in your inbox or takes daily time: follow-up, chasing, updates, triage.

2. Build the employee brain.

Contacts, templates, process rules, approval gates and banned actions captured before the employee starts work.

3. Prepare approval packs.

Drafts, chasers and summaries prepared and sent to you first. Nothing goes out without a check.

4. Improve from real edits.

Weekly review of what was accepted, changed or held. The templates and rules are updated so the employee gets better.

Managed AI employee FAQs

What does a managed AI employee do?

It handles one specific repeated admin task using your rules, contacts and templates. Examples include inbox triage, customer follow-up, quote chasing, supplier updates, and weekly status summaries. The first lane is kept narrow and approval-safe.

How is this different from an AI chatbot?

A chatbot answers general questions. A managed AI employee is set up for your specific repeated work, using your own contacts, templates and process rules. It handles tasks and produces decision-ready outputs rather than raw answers.

What does managed mean?

Managed means Andy sets up the employee, checks the outputs, tracks what was accepted or changed, and improves the process weekly. You are not left to maintain it yourself.

Can the AI employee send emails or contact customers directly?

Not without approval in the first setup. The employee prepares drafts, chasers and summaries. External sends, commitments, bookings, spend and record changes stay controlled until the lane is deliberately opened and proven safe.

How much does a managed AI employee cost?

My Own Agent is private-pilot first. Full managed operator retainers start from £5,000/month once the lane, approval rules, response expectations and success measures are agreed.

Start with the one admin task that keeps coming back

Send the repeated admin job that currently takes your time. The first managed AI employee lane should handle it reliably without removing the approval brake.

Apply for a private pilot

No public checkout. No autonomous external actions. One useful lane first.