A managed AI operator for business work that should not sit in your inbox
Most AI tools still leave the work with you. My Own Agent is different: a managed operator lane set up around your business, your context and your approval rules.
Start with a repeat admin process, not “AI can do everything”.
Business context, wording, templates, people and approval rules kept specific to you.
Drafts and packs move fast; important external action waits for approval.
Not another chatbot. A managed operator lane.
A chatbot answers questions. A managed operator helps move repeat work through a controlled process.
That might mean triaging an inbox, chasing documents, drafting replies, preparing updates, summarising open jobs, checking what is waiting on who, or creating approval packs.
The important part is the lane. We do not start with “email it anything”. We start with one repeat process that can be described, checked and improved.
Good first lanes
- Property maintenance updates
- Contractor chasing
- Landlord or client updates
- Inbox triage
- Quote and document chasing
- Weekly status reports
How the managed setup works
A useful business agent needs more than a prompt. It needs context, boundaries and someone accountable for running it.
Your own intake route
A dedicated email or task route for the agreed work lane.
Your own customer-only brain
The business context, people, wording, rules, templates and open jobs the operator needs.
Bounded tools
Only the access needed for the agreed lane, with approval rules around external action.
Unlimited use inside the agreed lane
Inside the agreed work lane, you are not paying per prompt or worrying about token counting. You can use the lane as much as needed, subject to the scope we agree.
That does not mean unlimited everything. New lanes, new systems, materially different workflows, faster response expectations or higher-risk work are a scope conversation.
Safer than giving AI full access
- Narrow lane first
- Customer-specific context only
- Approval before anything external or sensitive
- No spending, deleting, booking, posting or committing without approval
- Weekly review of outputs, edits and mistakes
Private pilot first
My Own Agent is currently private-pilot first. The pilot proves one real business lane: what comes in, how the operator handles it, what needs approval, how much time it saves, and where the process needs tightening.
Full managed operator retainers start from £5,000/month once the lane, access, approval rules, response expectations and success measures are agreed.
There is no self-serve checkout because the scope matters. If you are researching the category, read what an AI employee for small business actually does before choosing a lane.
Apply for a private pilotFAQs
Is this software or a managed service?
It is a managed service. The operator, tools and brain matter, but the real product is the setup, operation, monitoring, approval process and improvement loop.
What does “unlimited” mean?
Unlimited use inside the agreed work lane. It does not mean unlimited business processes, unlimited new systems, unlimited urgent work or unlimited high-risk decisions. New lanes are scoped separately.
Does the agent send emails by itself?
Not by default. The normal pilot setup is approval-gated: the operator drafts or prepares the work, then you approve, edit or hold.
Why start with one lane?
Because “do everything” becomes vague and risky. One lane makes the work measurable: volume handled, time saved, response quality, approval rate, edits needed and repeated blockers.